We have used platinum petcare annually over the last 5 years, and we would recommend Megan and Kim to anyone who was looking to have their pets looked after and cared for whilst they were away. This year it was was extremely important that we had confidence in our petsitters as one of our two cats was recently diagnosed with diabetes and now requires two insulin jabs a day. Megan and Kim did a tremendous job and we wouldn't want to use anyone else.
Tracey Uren (Abbey & Alto)
Left our adorable 1 year old cats, Cindy and J with Megan for 10 days over our holiday. I was a bit apprehensive, having not used pet sitters before, but they were wonderful. The cats definitely seemed happier when we got home than if we had left them in an unfamiliar cattery. Megan texted us regularly letting us know how the cats were which put us at ease. They even washed out a small wound that J got after some over-zealous play fighting with her sister.
Overall the service was fantastic and very good value for money. Would definitely recommend them as a cat sitter.
Dave Walker (Cyndi & J)
I trust Megan and Kim more than my mum! And my mum loves Twiggy and Earl, but rescue sighthounds need a sighthound experienced person to ensure their safety.
It is also comforting to know that Twiggy and Earl are so happy to go for walkies with Megan and Kim- thank you for looking after them so well!
Chrystal & Mark (Twiggy & Earl)
We have used Platinum Petcare regularly for Petcare/House Sitting over the last six years and I cannot recommend them highly enough.
Kim and Megan provide professional yet personal care for my 17 year old cat Scully.
Scully has recently been put on medication morning and evening so I book overnight stays and lunchtime visits while I’m away.
Kim and Megan send me photos and updates on Scully’s antics and latest food likes and dislikes which are very entertaining. They water my plants too !
When I come back Scully is happy and relaxed and clearly enjoys being looked after by Kim and Megan.
I recently had to call on their services at very short notice owing to a bereavement and they came and looked after Scully and were incredibly kind and supportive. Having someone look after your pet is not something taken lightly and knowing that Kim and Megan look after Scully so well means I have peace of mind – and that is invaluable.
Jackie Cockle (Scully)
We would not trust the looking after of our lovely dog to just anyone. For us it is so important to know that our dog is happy and well looked after and being with Megan and Kim means just that. We have complete peace of mind whilst we are away from him knowing he is in safe hands. Megan and Kim care about your pet and I know my dog loves them to bits and is happy when he sees them.
Lou Jewell (Lovely Lenny)
Its really great having our dogs walked & looked after by Megan & Kim. Would recommend them to anyone. Our dogs are always happy and chilled and know they are in good hands. Thankyou
Leanne (Fangle & Roxy)
Can't recommend enough !!! My cat Jasmine, who is 18 and not the easiest at times to look after loved all the fuss she received from Megan. I think she was disappointed when I got home. Would definitely (and already have) book again!
Thankyou for looking after Bessie over the weekend, we could tell she had a lovely time with you both and her four legged friends xx
Taran has a great time with Megan and Sprocket on his walks. I wouldn't let any random person walk him- I like to know that he's being walked by someone who is very experienced with sighthound behaviour. Thanks!
I cannot recommend Platinum Petcare highly enough.... If you want the very best care for your pet then this company is an absolute must. I found them to be not only extremely professional but also very friendly, caring and accommodating too. This was the first time we home boarded our lurcher (Delilah) with Platinum Petcare and I wont hesitate to send her there again. She absolutely loved the girls and was thoroughly spoilt the whole time she was there. It really does make a difference when you know your dog is having a wonderful time, which was evident from the photographs we received via Facebook from the girls. We were able to enjoy our holiday knowing that Delilah was being well looked after. In fact, I was starting to worry if she would want to come home after such lavish treatment... If your extremely fussy like us where you send your pets, then you'd be crazy not to use Platinum Petcare. They offer excellent value for money and a great service all round.
Jo & Sam (Delilah)
Kim has been our dog walker for a couple of years now; we asked her to take on our noise-sensitive dog who is nervous on the lead and we were worried about handing him over to someone. But with her regular walks we have seen improvement in our dog's behaviour on the lead. Her calm manner means Besnik can trust her to make the right decisions and he is very relaxed and happy in her company. Plus it meant that we could take a breather from caring for him - which in turn has made us more relaxed and helped improve his behaviour further.
With our permission, Kim has carefully introduced him to her own dogs, and they have made firm friends, meaning that he gets to have positive dog-dog sessions on top of the regular socialisation classes we take him to. Kim now provides a balance of walks with her dogs, and alone-time with Besnik so that he has variety. She will take into account our dog's mood and health before deciding on her walks, taking it easy with him on his more nervous days.
Although we have worked hard with Besnik to improve his behaviour, we know that no small part of it is due to Kim and her care. Last year we no longer needed Kim to cover busy times, but we decided to continue the walks for his benefit, both socially and with the gentle training she provides.
John & Janine (Besnik)
Back today from holiday to find Boots has obviously been well looked after by Phill, with copious notes about the daily visits. Also we very much appreciated the regular texts Phill sent us which reassured us Boots was OK in the heat etc. (My son called them Boots-o-grams).
We will certainly book with you next time we go away. A superb cat visiting service!
The Orton Family
I just wanted to say how fantastic Andrea is.. Neighbours and other dog walkers have said how Drake looks happy when out walking and that she seems lovely. I know Drake loves her too as he gets excited when we say her name. Plus her dog reports always make me smile and she is flexible with dates too (a real help).
Verity Davidson & Drake, Pucklechurch
I just have to say that Luna our Greyhound quite clearly had a lovely time at PP HQ, I think she's missing her playmates. It's the first time she has been away for more than a day and the updates via facebook were brilliant. You did such a great job, even spotting that Luna's chip wasn't working, that I have already been recommending you to friends I hear need petcare. Keep up the excellent work.
Ian Spencer, Keynsham
Kim is responsible for walking our two sighthounds and making sure our elderly dog goes up the garden for walks and to go to the toilet. All three are fussed over and treated by Kim- it is very clear that the three of them look forwards to her visits and love her dearly.
We have the peace of mind that when we are at work our dogs are in safe hands and that Kim will cope in any emergency and stay calm in a crisis. We would definitely recommend her to anyone we know looking for a pet service.
Debbie Hadley, Bristol
We have used Platinum for over two years. Highly professional and friendly service, going that extra mile, e.g. picking up post and leaving a pet report detailing the day's walk. We have also used them several times for bog boarding, with the only snag that our dog Bessie doesn't want to come home because she loves being with her Aunty Kim so much. Thoroughly recommended!
Grant Hudson, Bristol
Thanks so much for looking after our boys!
Having someone else look after our two dogs is not something we take lightly, but leaving them with Kim and Megan from Platinum Petcare, we can do without having to worry about them. They offer a fantastic professional yet personal service, which gives us great peace of mind and the boys absolutely love them and that is all the recommendation we need! Will definitely use again and highly recommend!
Suzanne and Thomas, Bristol